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Great care

Story from nhs.uk

"Great care"

About: Pinderfields General Hospital

Was advised to go to A&E after accidentally walking into a glass door and splitting nose open which also causes a lot of swelling. The nurse who cared for me whilst I was at A&E was exceptional! She was kind, thorough, reassuring and went above and beyond. Even in these extremely busy and pressured times the Nurses and Doctors care is just outstanding and whilst they are under huge amounts of pressure still remain calm and listen to you. The nurse tonight was simply amazing and a real credit to the NHS. We should all appreciate these people that go above and beyond to care for us. Thank you to Pinderfields A&E this evening and particularly the nurse who looked after me. You are all wonderful.

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Responses

Response from Pinderfields General Hospital 2 years ago
Pinderfields General Hospital

Submitted on 01/11/2021 at 15:04
Published on nhs.uk on 02/11/2021 at 09:29

Thank you for taking the time to post your comments regarding your recent experience when visiting our A&E department.

I can only imagine what a worrying time this must have been for you but it is lovely to read that you felt all of the staff involved in your care and treatment went "above and beyond".

I will share your kind feedback with the staff who, I am sure, will be delighted to receive.

During these difficult times for all of our staff, your feedback will be so helpful for them to know that their efforts to provide excellent patient centred care is very much appreciated.

Thank you again and I hope you are recovering well.

Kind regards

Clare Blackburn

(Head of Patient Experience)

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