"Poor end of life care"

My relative was initially admitted to the SATA unit at the RAH. He was then moved in to ward 14. Some of the staff in ward 14 were wonderful - so kind and helpful. I would also like to give a massive Thankyou.

For the first 2 nights the care he received was great. Unfortunately, the day he passed away the care he received was definitely sub-standard. No one came near the room to see if anything was required, and when they were called - not one single person introduced themselves. We also had to request pain relief and for personal care to be given. I would be very keen to discuss this further.