This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

The staff all deserve medals for my endoscopy experience.

Posted By Poochybear

"The staff all deserve medals for my endoscopy experience."

About: North Devon District Hospital / Covid swabbing unit North Devon District Hospital / Endoscopy

(as the patient),

I firstly arrived at the hub to have my COVID-19 swab taken and that was a piece of cake.

No delay or problem..lovely staff.

Then I went on inside the hospital to the endoscopy unit and went through the process of getting that done.

Once again all the staff were superb and totally professional especially as I fainted just before my procedure!

I can’t rate NDDH highly enough…every time I’ve been there it’s always been run like clockwork and is clean and bright and the staff all deserve medals.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Joanne Galbraith, Staff Nurse (Northern Services), Covid-19 Testing Cell (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Joanne Galbraith
Staff Nurse (Northern Services), Covid-19 Testing Cell (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 12/10/2021 at 17:21
Published on Care Opinion on 13/10/2021 at 11:01

Hi

My name is Jo and I am a staff nurse currently working in the Covid Testing Cell, where we arrange for patients to have Covid tests prior to their procedure (s)

Thank you for taking the time to provide us with feedback on your experience, its great to hear that everything went smoothly for you and that you found the staff helpful and lovely.

I hope you have fully recovered from your procedure.

Best Wishes

Jo

Staff Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Keith Rollitt, Paramedic (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Keith Rollitt
Paramedic (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 12/10/2021 at 18:20
Published on Care Opinion on 13/10/2021 at 11:01

Hi Poochybear,

My name is Keith and I am a paramedic and I work in Endoscopy.

We're always pleased to get feedback from our patients especially when it is so positive. Glad that your procedure went well especially with the hiccup beforehand.

I will share your comments with the team who will be pleased that everything went well

Best Wishes

Keith

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k