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My colectomy - caring, tolerant, helpful and friendly staff

Posted By old bookworm

"My colectomy - caring, tolerant, helpful and friendly staff"

About: Forth Valley Royal Hospital / Day Surgery

(as the patient),

I have just returned home from a stay in the Day Surgery Unit, Forth Valley Royal Hospital. Despite its name I spent six days in the unit after undergoing a colectomy and I wish to express my gratitude for the excellent care I received from the staff there - from the surgeons to the cleaners.

I don't think I could have been looked after better.

All were so caring, tolerant, helpful and friendly to an elderly, apprehensive character.

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Responses

Response from Mandy Clark, Senior Charge Nurse, Ambulatory Care/Day Surgery, NHS Forth Valley 2 years ago
Mandy Clark
Senior Charge Nurse, Ambulatory Care/Day Surgery,
NHS Forth Valley

Submitted on 07/10/2021 at 15:05
Published on Care Opinion at 17:04

Dear old bookworm

Thank you for taking the time to post about your recent experience in Day Surgery, I know it can be quite confusing staying in Day Surgery for 6 days but we have never got round to changing the name since we expanded our list of procedures carried out within the department.

I am delighted to see you received excellent care and found the staff to be friendly and caring, I will pass on your lovely comments to all the staff involved with your care.

Wishing you well in your recovery

Kind regards

Mandy

Senior Charge Nurse

Day Surgery Unit, FVRH

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