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Advertised as covid vaccination drop in centre

Posted By peppertj58

"Advertised as covid vaccination drop in centre"

About: NHS Lanarkshire / Covid 19 Vaccination Programme

(as the patient),

I attended the Link Centre in Cumbernauld for my covid vaccine, as it had advertised it was open as a drop in centre, only to be told I couldn't be seen as it was appointments only ?

In this case....it's not open as a drop in centre is it?

It has also informed everyone on their website that the drop in facility will close on October the 1st....so on the 2nd last day of the drop in facility, someone has decided to fill all the slots with appointments effectively closing the drop in centre as advertised?

Also, as an aside....I had to reach the front of the queue (fortunately the rain had stopped) before I was informed it was appointments only.

How do I feel about this.....take a guess!

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 2 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 07/10/2021 at 11:13
Published on Care Opinion at 11:13

picture of Lesley Mallon

Dear peppertj58

Thank you for taking the time to share your story on Care Opinion, around your attendance at one our vaccine centres. I was sorry to hear of the issues you encountered and that you were unable to get your vaccine. I can most certainly appreciate how you must have felt.

Would you be so kind as to drop me an email with your personal details, ie, name, address, postcode, date of birth and a contact telephone number to enable me to obtain a suitable appointment for you. My details are: lesley.mallon@lanarkshire.scot.nhs.uk. Please quote care opinion reference 882249 in your email.

Please accept my sincere apologies for the inconvenience and upset caused by what you have described in your post.

Lesley

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