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"Superb!"

About: Frimley Park Hospital (Frimley)

Appointment for 1030am. Straight in. Administration done immediately. Put at ease by a welcoming nurse. Very short wait until surgery. All checks done then re-done. Explained to me what was going to happen. I was kept informed throughout the surgery. No pain whatsoever, despite having both eyes done one after the other. Treated with the utmost care that Royalty would have been proud of. Delighted to have the operation performed by the Consultant, who was excellent, as were all of her team. Scrupulously hygienic. No time wasting at all. In, done, out! Felt better next morning, and the results are stupendous. I am so grateful and indebted to the hospital, and so pleased that Frimley Park is our closest hospital to home. Forever thankful for our wonderful NHS and their excellent staff.

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Responses

Response from Frimley Park Hospital 2 years ago
Frimley Park Hospital
Submitted on 13/09/2021 at 08:38
Published on nhs.uk at 09:10


Dear Jon,

Thank you very much for taking the time to give us this feedback - it's hugely appreciated when patients take the time to let us know that the system is working successfully.

I'm delighted to hear that your procedure was a success and I shall share your comments with the ophthalmology team.

Thank you again for your feedback and kind regards,

Alex Jackson, Patient Experience Manager

Frimley Health Foundation Trust

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