This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Medical team reacted really well

Posted By pegasussr56

"Medical team reacted really well"

About: Southern Health & Social Care Trust

(as a service user),

I had a brilliant and positive experience. It would have been a traumatic experience if it wasn't for the way the doctors, nurses and midwives reacted. It was an unexpected experience and the medical team reacted to everything really well.

If I needed anything the nurses got it for me - They were attentive.

I love the food. There is a great menu and the food is amazing. Visitation is a bit annoying as my partner is only allowed in for one hour: however, I understand that this is due to COVID-19 so it isn't a big issue. A positive of this is that the ward isn't as noisy or as busy as it would be if families were visiting.

Overall, I had a pleasant experience.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 2 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust

Submitted on 23/07/2021 at 17:08
Published on Care Opinion at 17:08

Many thanks for posting about your recent experience. I will pass your positive feedback to the Catering team.

Many thanks

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 26/07/2021 at 08:20
Published on Care Opinion at 08:20

picture of Christine Armstrong

Dear pegasussr56 - many thanks for sharing this lovely feedback with us, I know that our staff will really appreciate you kind sentiments. We do understand that it is difficult for patients to be separated from their loved ones at this time We do have a virtual visiting service. available. to arrange a virtual visit - you an call 07776516419 between 9am - 5pm.

I hope you are feeling better

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k