Initial phone call to NHS 24 regarding raised blood pressure (with 5 separate recordings noted) in our 16 year old daughter. NHS 24 advised phoning GP in the morning.
In hindsight, we should have presented at A&E. We feel totally let down by NHS 24 and have no faith in the system.
Phone call to GP surgery using redial continuously from 8am. Receptionist asked about phone call and triaged call to Advanced Nurse Practitioner. Difficulty in accessing GP as Advanced Nurse Practioner triages calls. After discussion and much persuasion, daughter was seen by a GP.
Raised blood pressure confirmed and heart murmur diagnosed. Referral to Ward 29, Ninewells.
Admission to ward 29 and various tests carried out, ECG, chest x-ray, bloods, ultrasound, echocardiogram, CT angiogram.
From the moment we walked into GP assessment bay (Ward 29) we were (and felt) cared for. The porters, radiologist and most of all the staff in ward 29 showed a kind and caring nature and were always so helpful. They could not do enough for us.
Dr Goldman is an outstanding Paediatrician (who just happened to have a speciality in cardiac conditions) and we knew our Daughter was in very experienced hands.
A diagnosis of Coarctation of the Aorta was confirmed and we were referred to Royal Children’s Hospital, Glasgow. An excellent standard of liaison (with Ward 29 ) continued through Paediatric Liaison Nurses ( the two Lyn’s!).
As a family, we wish to thank the staff of Ward 29 Ninewells Hospital and especially Dr Goldman.
"Coarctation of the aorta"
About: NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) Ninewells Hospital / Paediatrics Ninewells Hospital Paediatrics DD1 9SY Ninewells Hospital / Xrays and scans Ninewells Hospital Xrays and scans DD1 9SY
Posted by Suzy123 (as ),
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