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My toddler was admitted with a viral wheeze

Posted By Jonesycat

"My toddler was admitted with a viral wheeze"

(as a service user),

My little boy (who is a toddler) was taken to Wishaw General by ambulance after he started having breathing problems at home.  He ended up in the hospital for around 24 hours.

Every nurse and doctor we met was full of smiles and consideration for my poor, wee boy and made sure that he had a chance to giggle and feel special even though he wasn't well at all.

One nurse went and found him a dinosaur sticker when she saw he liked dinosaurs, and one of the doctors let him play about with her stethoscope so he wouldn't be scared of it.  The first doctor we saw on admission was so patient with him and even asked about his favourite things and gave him a wee tickle. 

I've been in twice for these kind of visits now and think Wishaw General's paediatric department is wonderful and their staff are very child-centred.   

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Responses

Response from Jim Murray, Service Manager, Childrens Services, Wishaw Health Centre, NHS Lanarkshire 2 years ago
Jim Murray
Service Manager, Childrens Services, Wishaw Health Centre,
NHS Lanarkshire

Submitted on 19/05/2021 at 17:38
Published on Care Opinion at 17:38

picture of Jim Murray

Dear Jonesycat,

Thank you for taking the time to write in. I am glad to hear that the experience you and your son had was positive. I will pass your sentiments on to the ward.

Take Care

Jim

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Response from Senior Nurse, Childrens' Services, NHS Lanarkshire 2 years ago
NHS Lanarkshire

Submitted on 19/05/2021 at 18:09
Published on Care Opinion on 20/05/2021 at 09:57

Hi Jonesycat,

Thank you very much for taking the time to let us know about your experience within Paediatrics. It must have been a very worrying time for you. Our staff aim to provide the highest standard of child and family centered care and they will be delighted to hear your feedback. I am so pleased they were able to make you both feel at ease. I will pass your kind message on to both Nursing and Medical Staff. I hope your little boy continues to make a good recovery.

Thank you so much

Carrie

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