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"I would like to put on record my heartfelt thanks and acknowledge the amazing service and care they provided to me as a patient"

About: University Hospital Wishaw / Day Surgery

(as the patient),

I recently attended the endoscopy unit at University hospital Wishaw, and felt I had to find a way to convey my thanks to all the staff that attended to me last week

I was extremely anxious prior to my endoscopy procedure and can't praise the staff highly enough for the friendly caring and professional attitude, which helped put me at ease throughout, right up to the point I was released from the unit.

I would like to put on record my heartfelt thanks and acknowledge the amazing service and care they provided to me as a patient and I have no doubt they provide to all their patients on a daily basis

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Responses

Response from Lynne Linden, Charge Nurse, Day Surgery / Endoscopy, University Hospital Wishaw 2 years ago
Lynne Linden
Charge Nurse, Day Surgery / Endoscopy,
University Hospital Wishaw
Submitted on 05/05/2021 at 16:22
Published on Care Opinion at 16:22


picture of Lynne Linden

Dear TomM, thank you so much for taking the time to post your lovely comments on Care Opinion. It's great to hear that the team’s friendly, caring and professional attitude made you feel at ease on what must have been a very stressful day for you.

I will be sure to share your kind words and thanks to the whole team at our team brief this evening, they will be delighted.

Hope you’re recovering well at home.

Kind regards, Lynne.

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