"I feel let down"

I will never feel comfortable going into hospital again after a recent inpatient stay on ward B1. I was in a tremendous amount of pain and I felt completely ignored by nursing staff. I feel let down and traumatised by the care I received and it has left me feeling petrified of going onto hospital ever again. 

I realise the NHS is understaffed and triage decisions have to be made but I felt abandoned in my time of need. All I needed was a little bit of empathy, more pain relief (rather than asking me to describe it- do something about it!) and someone to tell me what was happening to me as I felt my distress was ignored. In my opinion the care I received felt judgemental at best and neglectful. I just wanted out as quickly as possible. It was really disorganised and no one actually spoke to me- just conversed amongst themselves. 

The doctors and surgeon I saw, on the whole were great although I'm still in the dark about my procedure and the anaesthetists the single saving grace. What a dream team they are! I felt a burden and and inconvenience as soon as I was on the ward though. 

On the plus side the ward was immaculate and I didn't feel at risk even during these covid times.