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so so !!!!

Story from nhs.uk

"so so !!!!"

About: St James's University Hospital

visited Haematology today after attending for 18 months. Not impressed with consultation which was rushed and not a lot of interest shown. using new meds for past month which made me very ill. could not get me out of consulting room fast enough after reducing some of the medication and giving a new one. never said I had to wait for prescription from pharmacist so went down 3 floors, only to have to come up again to retrieve prescription and down 3 floors again. not good.

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Responses

Response from Leeds Teaching Hospitals NHS Trust 3 years ago
Leeds Teaching Hospitals NHS Trust

Submitted on 02/12/2020 at 09:41
Published on Care Opinion at 09:41

Good Morning

Thank you for taking the time to send us your feedback regarding your Haematology appointment.

I am very sorry to hear that you felt rushed and had problems with your prescription.

If you would like to discuss this matter further please contact the PALS Team for Leeds Teaching Hospitals on 0113 2066261 or email patientexperience.leedsth@nhs.net

Kind regards

Rosie Horsman

Lead Nurse

Patient Experience

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