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"It's thanks to them I am able to write this today"

About: Glasgow Royal Infirmary / Cardiology (Wards 19, 24, 43a, 43b & 44a) Golden Jubilee National Hospital / Cardiac Surgery

(as the patient),

I was admitted to the golden jubilee for a planned operation, to have my pacemaker and leads removed. Unfortunately in theatre I became very unwell and ended up in intensive care, I was been kept alive by medication as I am pacemaker dependent and I didn't have a new one in. The team in the intensive care two unit couldnt do enough for me and looked after me so well. I was then moved to ccu where again the team of drs and nurses looked after me. During my stay there I suffered a cardiac arrest and if it wasnt for the nightshift team I wouldnt be here today, they saved my life, and got me as well as they could to go back to theatre and have a pacemaker and defib fitted. The whole team in ccu went above and beyond the call of duty not just for me but for my family during what was the worst two weeks ever, they really are the best. I was transferred to Glasgow Royal Infirmary to continue my recovery. There's not enough thank yous for all the staff in the hospitals done for me its thanks to them I am able to write this today and be home with my family.  

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Responses

Response from John Stuart, Chief Nurse, North Sector, NHS Greater Glasgow and Clyde 3 years ago
John Stuart
Chief Nurse, North Sector,
NHS Greater Glasgow and Clyde
Submitted on 01/09/2020 at 15:16
Published on Care Opinion at 15:16


Dear Don87,

I was very pleased to hear of your recent experience of care within the Golden Jubilee and Glasgow Royal Infirmary hospitals.

I will ensure that staff within the cardiology wards in the Royal Infirmary are aware of your positive feedback and I would like to thank you for taking the time to contact us via Care Opinion.

I would like to wish you well with you ongoing recovery.

Regards,

John Stuart

Chief Nurse.

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Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 3 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee
Submitted on 03/09/2020 at 16:12
Published on Care Opinion at 16:12


Dear Don87,

I really appreciate you taking the time to write such lovely feedback regarding the team at NHS Golden Jubilee and Glasgow Royal Infirmary. It sounds like this was a very worrying time for both you and your family. I do hope your onward recovery continues well and I will be sure to pass your lovely compliments onto the Golden Jubilee team.

Regards

Paula

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