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"Outstanding care "

About: Derriford Hospital

I visited for a right portal vein embolisation procedure.

Each and every one of the team I met was the model of professionalism,caring, compassionate and so very clearly dedicated.

I felt completely at ease and safe during the whole process such was their level of skill.

Moving back to Stonehouse ward afterwards I was cared for with kindness from all concerned. Clinical staff working under increased pressure owing to the pandemic were exemplary in carrying out their many duties. Catering cleaning and administration staff were without exception helpful, incredibly hard-working and cheerful.

All are an absolute credit to the NHS.

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Responses

Response from Derriford Hospital 3 years ago
Derriford Hospital
Submitted on 07/07/2020 at 15:46
Published on nhs.uk on 09/07/2020 at 09:22


We are thrilled to receive this and will ensure it is shared with the ward team. We remember you and were a pleasure to nurse!

Best Wishes

Nicky

Nicky Metcalfe

Matron for Colorectal, Hepatobiliary & General/Emergency Surgery

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