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Excellent service

Posted By Mar2x

"Excellent service"

About: Russells Hall Hospital

(as a relative),

I visited my husband and wanted things taken to him I was worried about going up to wards because I've got a low immune system so it was very kind for the volunteer on reception friday to arrange for her colleague to take it up to c8 for me. This was taken swiftly the staff on the ward are also so helpful when I ring In. Thank you for all help volunteers and nurses and doctors do I'm so overwhelmed.

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Responses

Response from Amirah Shaikh, Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust 3 years ago
Amirah Shaikh
Patient Experience Administrator, Patient Experience,
The Dudley Group NHS Foundation Trust

Submitted on 10/06/2020 at 12:00
Published on Care Opinion at 12:22

Thank you for taking the time to share such lovely feedback about your experience at Russells Hall Hospital.

We are so pleased to hear that volunteers and staff were able to accommodate your needs during these uncertain and difficult times. We have shared your comments with the volunteers and staff who will be very touched to learn of your kind comments.

Thank you again

Best Wishes

Patient Experience Team

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