"Calm and sympathetic"

I was taken to A&E with severe period pains. I was in such a state but the lady who saw me and prescribed a variety of pain killers was absolutely amazing and I want to somehow say thank you. I’m not sure if she is a nurse or doctor - I was in such a state I couldn’t be sure. However, I remember seeing her before when I had to take my friend to hospital. She was absolutely brilliant with my friend, who was really struggling with anxiety - her head was all over the place and the lady was so calm and sympathetic. I wish I had taken her name because she deserves to be commended. Thank you so much for both occasions, I think you are amazing.