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"Completely uncaring to a vulnerable person"

About: Royal Derby Hospital

I can barely describe how bad the experience I had was. Despite me trying to explain that my pain was becoming serious and it was badly affecting my mobility and telling the doctor I have mental health issues I was told that "it wasn't bad" and they were not going to do anything to help, the doctor was completely dismissive and pretty much would not allow me to even speak.

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Responses

Response from Royal Derby Hospital 3 years ago
Royal Derby Hospital
Submitted on 04/03/2021 at 12:23
Published on nhs.uk at 15:01


Thank you for your comments, we are sorry to learn of your negative experience. If you wish to raise this please contact the Patient Advice & Liaison Service (PALS) directly at the Royal Derby Hospital on (01332) 785156 or via email at uhdb.contactpalsderby@nhs.net

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