I had an appointment at 10am at new queen elizabeth hospital birmingham.
I checked in at 9. 55 and waited for 15 mins in waiting area. when there was no sign of my name on the screen I ask from reception and was told that they are running late for 15 mins. and I sat there and start waiting again. I waited for 30 mins and I ask from reception and they send me another waiting area and the receptionist told me to wait again and after waiting for 45 minutes the doctor saw me and send for x-ray.
I wait 30mins for x-ray and the staff told me that they are very busy so they will take me to other department for x-ray and when I arrive there there was no patient waiting there and still I've to wait 10 minutes.
I really don't understand what was the point to give me time if I've waited to be seen for at least 2 hours. I think that this makes the service very bad. I never experienced anything like this in any other hospital.
"Long waiting time at Queen Elizabeth"
About: Queen Elizabeth Hospital Birmingham Queen Elizabeth Hospital Birmingham Birmingham B15 2WB
Posted by prasad (as ),
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