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"Very good example"

About: Royal Lancaster Infirmary

Amazing service from everyone involved when my 3yo son was couldn't catch his breath and turning blue, the paramedics were there instantly and so reassuring and confident, putting him at ease and treating him in the ambulance, got to hospital and the Dr's and nurses and support staff were all extremely knowledgeable and some working outside of their native tongue, super friendly and helpful making sure he was happy and comfortable, finding him toys and answering his little questions, they administered medicine and he was feeling better straight away. The service was so amazing I don't see how it could have been any better. Thank you so much to everyone involved. We felt safe in the hands of these healthcare professionals. I am constantly amazed by the patience and caring nature of our NHS staff, they and it are truly a blessing. Thank you.

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Responses

Response from Royal Lancaster Infirmary 4 years ago
Royal Lancaster Infirmary
Submitted on 03/03/2020 at 13:57
Published on nhs.uk on 04/03/2020 at 08:29


Hi Tom, thank you for letting us know about your recent experience in our hospital. We have now passed your comments onto the teams involved and know they will really appreciate your kind words. Thanks again, and all the best to you and your son.

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