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"Everybody was great"

About: Queen's Hospital / Maternity care

(as a service user),

I had an elective C-section in early October. I had a very good experience with the staff at Maternity HDU.

Very giving, attentive, listening, patient centred care.

During the surgery, communication was great, care was fantastic. Everybody was great.

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Responses

Response from Sue Lovell, Director of Midwifery, Maternity, Barking, Havering & Redbridge University Hospitals NHS Trust 4 years ago
Sue Lovell
Director of Midwifery, Maternity,
Barking, Havering & Redbridge University Hospitals NHS Trust
Submitted on 23/10/2019 at 09:19
Published on Care Opinion at 09:19


Hi


Thank you for sharing your story on the care opinion site, we are really pleased to hear about your experience and congratulations on the birth of your recent baby. The staff have been working hard to ensure you are fully informed of the care you are given whilst in the operating theatre and I am pleased that you have noted the improvements.

I will pass your feedback onto them

I know you will be busy but we value the input the women accessing the service can give to us and are currently recruiting to our maternity voices partnership ( users group), if you would be interested please contact me on the email below

sue.lovell2@nhs.net

Sue Lovell Director of Midwifery

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