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"Two trips to a&e in one week!"

About: Royal Oldham Hospital / Accident and emergency

I visited A&E on the 18/08/2018 following concerns on a badly sprained ankle. I was seen extremely fast and efficiently. From triage to X-ray then to the ENP team. All members of the ream I seen was fantastic and didn’t make me feel like I had wasted their time! I then came back on 23/08/2019 with my partner who had a leg infection, my partner was extremely anxious and didn’t want to go and hasn’t seen a health professional in nearly 10 years! He felt so relaxed and was shocked of how fast he was seen on a busy Friday night! We was both treated with dignity and respect and can’t thank the team enough!

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Responses

Response from Royal Oldham Hospital 4 years ago
Royal Oldham Hospital
Submitted on 02/09/2019 at 14:26
Published on nhs.uk at 15:06


Thank you for your feedback, which will be shared with the Emergency Department; they will be delighted to learn that you are happy with the treatment and care you and your partner received.

All members of the team consistently strive to provide the best quality care they can, and we are glad that your experience reflected this. Thank you so much, your comments are very much appreciated.

Regards

Head of User Experience

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