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Well organised, friendly and efficient

Story from nhs.uk

"Well organised, friendly and efficient"

About: Wrightington Hospital / Trauma and orthopaedics

I had an outpatient appointment to discuss osteo-arthritis in my hip. The doctor took time to talk to me and explore the options and their implications. A couple of weeks later I returned for a steroid injection in the hip. I am very impressed with the efficiency and friendlines of all the staff.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 4 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 18/10/2019 at 16:45
Published on Care Opinion at 16:45

Thank you for advising us of your positive experience, staff will be very pleased with your posting. I hope you are now feeling much better.

Kind regards

Vicky Bolton

Acting Patient Relations Manager

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