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"Exceptional Care for my Mother"

About: Queen's Hospital / Older people's healthcare

Apologies for the delay in sending this review. I would like to thank everyone in the Resuscitation Unit, Elderly Care, Sunrise A ward and paramedics for the dedicated care you gave to my mother while she was with you between 19 June and 3 July 2019. She is now doing well but without your attention and great kindness she could be in another place. On many occasions family members saw the pressures and provocations under which you work yet you all carried on with smiles on your faces and love in your hearts. You are a credit to your profession. Thank you so much.

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Responses

Response from Queen's Hospital 4 years ago
Queen's Hospital
Submitted on 05/08/2019 at 17:36
Published on nhs.uk at 18:07


Thank you for taking the time to provide us with your feedback, I am so pleased to hear that your mother is recovering well, and that all the staff showed her great kindness. I will ensure your kind words are passed onto the team so that they know what a fantastic job they are all doing. Once again, thank you for taking the time to provide us with your feedback.

Kind Regards

Juliet Kumar

Director of Nursing for Care of the Elderly

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