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"Fantastic Ward Fantastic Staff"

About: Derriford Hospital / Neurosurgery

I was put on Moorgate ward just before and after emergency surgery. The staff couldn’t have been more helpful. I didn’t know I was going to be admitted so had nothing on me. Staff ensured I was well looked after and provided me with what I needed. I hadn’t had surgery before and was extremely nervous but all staff helped to make me feel calm and more comfortable with the whole experience. Nurses were very attentive and had a lovely bedside manner. The ward was kept clean and tidy and was very well run. Thank you

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Responses

Response from Derriford Hospital 4 years ago
Derriford Hospital
Submitted on 26/07/2019 at 08:37
Published on nhs.uk at 10:05


Sarah Pickbourne, Matron, has responded to say:

Thank you for your feedback on the recent stay you had on Moorgate Ward.

As their matron, it was lovely to hear about how the staff provided support and care to you at a difficult time.

They will be delighted to read your comments and I will make sure they are shared with the whole them.

It is much appreciated that you have taken the time to complete this review.

Best Wishes Sarah

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