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Care Opinion

car parking

Story from nhs.uk

"car parking"

About: Russells Hall Hospital / Vascular surgery

The entrance/exit to the visitors car park is far too small. You have to queue to get into the car park due to the queue of cars trying to find spaces or exit. Once in the car park finding a space can be difficult. The main problem is trying to get out, it took me 30 minutes from leaving my car parking space near the entrance to exiting the barriers. A complete redesign of the car park is needed with more barriers at the entrance & exit or a separation of the two so that their queues do not interfere with each other. Otherwise care in the hospital was excellent I would like to praise all members of the medical/nursing/associated staff

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Responses

Response from Russells Hall Hospital 4 years ago
Russells Hall Hospital

Submitted on 29/07/2019 at 10:40
Published on nhs.uk at 11:06

Thank you for taking the time to share your feedback about your visit to Russells Hall Hospital.

We are pleased to learn that you were satisfied with the care and treatment you received from staff and describe the hospital as “excellent”.

We appreciate the difficulties with the current parking arrangements and can confirm that your suggestions have been forwarded to the estates and facilities team for consideration.

Patient Experience Team.

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