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"laparoscopic cholecystectomy 13th June 2019"

About: Royal Surrey County Hospital / General surgery

I would like to say a big thank you to my surgeon, anaesthetist, anesthetic room staff & recovery staff for their professionalism, care & attention. They really showed what the NHS is about! The registrar & anaesthetist both spent time putting me at my ease & explaining the procedure & all staff were friendly and caring. I felt fortunate to have the procedure carried out there rather than in my local hospital. The Short Stay Surgical Unit appeared to be short staffed & post op care was not what I expected - unfortunately I asked twice for something to eat & no-one checked I had eaten it (which I hadn't), offered anything else or offered further pain control. Being an ex nurse I coped well post operatively, despite being in pain, but others may not.

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Responses

Response from Royal Surrey County Hospital 4 years ago
Royal Surrey County Hospital
Submitted on 19/06/2019 at 09:08
Published on nhs.uk at 12:06


We are glad you had a positive experience on the whole and thank you for taking the time to post your comments on this site. We will pass your message onto the correct department to share among colleagues. Your comments for improvement will also be passed on to the Head of the Department. Thank you again for sharing your feedback, which is always gratefully received.

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