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"Good care"

About: Solihull Hospital / Respiratory medicine

(as the patient),

I recently had to be admitted to the respiratory ward at Solihull Hospital where I spent 2 nights and would like you to relay my gratitude for the care I received during my stay.  

The HCAs worked very hard and treated the elderly patients in my bay with great respect and patience. I am an occupational therapist and was self caring during my stay. I was particularly impressed with the HCAs' encouragement for patients to get out of bed and walk, if able, to the toilet. The food and beverages I received were very good - lovely hot tea and toast as well as snacks throughout the day. I received good medical care from the consultants and am recovering very well. Please ensure that you pass on my praise to the staff on Ward 19.

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Responses

Response from Solihull Hospital 5 years ago
Solihull Hospital
Submitted on 05/04/2019 at 15:19
Published on nhs.uk at 16:06


Responded: 05.04.19

Dear Irishwriters

Thank you very much for your comments regarding your recent patient experience at Solihull

Hospital.

Our Respiratory Department staff do work very hard and I will ensure that your comments are forwarded to the appropriate senior staff who will be thrilled to communicate your feedback to their teams.

Once again thank you for taking the time to post your comments and I wish you well for your continued recovery.

Kind regards

Patient Experience Team

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