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"Referred to a&e last week with bp of 235 /160"

About: William Harvey Hospital (Ashford) / Accident and emergency

Care was amazing discharged with gp follow up 3 days later back referred by go as emergency - been here since 5.30 given meds once sat in filthy waiting room - I went and asked for help as I have pains in my legs - given more meds and apology have been forgotten should be on fourth set of treatment by now !!

40 mins later no review - I am getting more anxious by the minute

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Responses

Response from William Harvey Hospital (Ashford) 5 years ago
William Harvey Hospital (Ashford)
Submitted on 01/04/2019 at 16:50
Published on nhs.uk on 02/04/2019 at 03:37


Thank you for feeding back to us your positive comments.

We are sorry your latest experience wasn't as positive.

Please contact PALS (the Patient Advice and Liaison Service) on 01227 783145 or 01227 864314 and they will be happy to help you.

Alternatively, you may wish to send an email to ekh-tr.PALS@nhs.net or log onto our website www.ekhuft.nhs.uk and click on the relevant ā€˜Cā€™ to be taken to an online form which you can complete with your concern and submit.

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