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Care Opinion

Cleanliness of the Hospital

Posted By Shebee

"Cleanliness of the Hospital"

About: Royal Cornwall Hospital (Treliske)

(as a staff member),

I am disgusted at the state of the hospital, in some areas it was absolutly disgusting. The main worry is the state of the toilets in the hospital. When raised with Mitie about the cleaning I was told there was only 1 cleaner available for that section of area. I am sorry but this is not good enough as this creates risk of cross infection to all areas of the hospital, as people were still going in this toilet and spreading urine around the hospital. I think something should be done.

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Responses

Response from Claire Billing, Complaints Officer, Patient Experience, Royal Cornwall Hosptials NHS Trust 5 years ago
Claire Billing
Complaints Officer, Patient Experience,
Royal Cornwall Hosptials NHS Trust

Submitted on 28/03/2019 at 15:39
Published on Care Opinion at 17:16

Dear Shebee,

I am sorry that you feel that the cleanliness of the Hospital is not of the standards expected.

We take you comments seriously and would like some more information from you in order that we can provide a more comprehensive reply and investigate the issue.

Could you please contact me via the email address below and I will find out what happened?

Yours sincerely

Claire Billing

Contract Auditor Mitie RCHT

rcht.compliance@mitie.com

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