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Could not fault.

Story from nhs.uk

"Could not fault."

About: Royal Blackburn Hospital

I had appointment at the MRI scan department on Saturday 16th March

I was a little apprehensive to say the least having been very fortunate not to have many hospital visits in my lifetime.

I was treated with what I can only describe as courteous caring staff on the MRI department. Their experience shone through and put me totally at ease, even bringing out a laugh from myself.

A big thank you to today's staff.

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Responses

Response from Royal Blackburn Hospital 5 years ago
Royal Blackburn Hospital

Submitted on 18/03/2019 at 13:40
Published on nhs.uk at 14:05

Thank you for taking the time to tell us about your recent visit on Saturday 16th March to the Radiology Department at Royal Blackburn Teaching Hospital for an MRI scan.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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