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Hugely impressed with the efficiency and care

Posted By Elle Mac

"Hugely impressed with the efficiency and care"

About: Golden Jubilee National Hospital / Pre-Op Assessments

(as the patient),

I attended pre op assessment last week for hip replacement and was hugely impressed with the efficiency and caring way that the appointment was handled.   My first appointment with Mr Picard was at 9. 00am and he immediately put me at ease, talked me through my X-ray and explained the procedure.   Over the next few hours I saw the OT, Radiologist, Assessment Nurse, Pharmacist, Nurse Specialist, Anaesthetist and Physios.   In between I had a cup of tea in the atrium and lunch in the dining room! Home by 2. 00pm.   Hurray for the NHS and great service Golden Jubilee.

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Responses

Response from Paula McPhail, Feedback and Legal Co-ordinator, Clinical Governance, NHS Golden Jubilee 5 years ago
Paula McPhail
Feedback and Legal Co-ordinator, Clinical Governance,
NHS Golden Jubilee

Submitted on 25/02/2019 at 11:51
Published on Care Opinion at 13:14

Dear Elle Mac,

Thank you for taking the time to post on the Care Opinion website. We really appreciate all feedback that is provided to us. It is lovely to read your lovely compliments regarding your care and that Mr Picard put you at ease immediately. Please be assured I shall pass your lovely compliments onto the teams.

I do hope you continue to recover well.

With kind regards

Paula

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