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Well informed staff

Posted By Enna

"Well informed staff"

About: Derriford Hospital / Older people's healthcare

(as a relative),

An elderly relative was admitted to this unit early morning from her home. She was assessed and had several tests and her medical condition was treated and she was home again by 3.00pm. The staff on the unit were kind and well informed and we would like to thank them all, including the staff who transported her there and back.  

When the NHS works like this it is second to none.  

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Responses

Response from Alison Stanton, Complaints and PALS Manager, University Hospitals Plymouth NHS Trust 5 years ago
Alison Stanton
Complaints and PALS Manager,
University Hospitals Plymouth NHS Trust

Submitted on 12/02/2019 at 16:36
Published on Care Opinion on 13/02/2019 at 12:08

picture of Alison Stanton

Matron Natalie Howe has responded to say:

Thank you for your kind comments. I hope your relative has made a good recovery.

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