This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Brilliant Hospital Visit."

About: New Victoria Hospital / X-rays and scans

(as the patient),

  I visited New Victoria Hospital, X-ray department. I arrived at 10: 55 am and was greeted by very helpful & pleasant staff. I had resigned myself for a long wait when I saw the amount of people in the waiting room. But much to my surprise and delight I was called to the x-ray room 10 to 12 minutes after my arrival and I actually left the hospital at 11: 20 am. I found all the staff, involved in my brief visit, very welcoming & helpful. Well done to all the NHS staff, but particularly at this time of the year when there is so many demands on your service. Thank you so much.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 31/01/2019 at 08:51
Published on Care Opinion at 09:05


picture of Nicole McInally

Dear Topcat59

Many thanks for getting in touch.

I am delighted that you were seen so quickly in the X-ray Department and found the staff very welcoming and helpful.

It’s always appreciated by the staff when they receive such positive comments which I will share with them.

Best wishes

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k