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"Follow up after knee operation"

About: The Princess Royal Hospital / Trauma and orthopaedics

(as the patient),

Attended the fracture and orthopaedic clinic at PRH today and was seen by somebody other than the main Consultant on the team.  This person made me feel extremely uncomfortable.  They were arrogant, condescending, patronising and very dismissive of my condition, so much so, that I couldn't wait to get out of there.  I also do not like the way they want to shake your hand when you don't feel happy about this. I feel it's an invasion of my privacy and it came across as very false.

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Responses

Response from The Princess Royal Hospital 5 years ago
The Princess Royal Hospital
Submitted on 17/01/2019 at 17:38
Published on nhs.uk at 18:06


Good afternoon,

Sorry to hear of your difficult consultation you had recently and the way you were left feeling from it.

If you would like to contact the PALS Service on 01952 641222 ext 4382, they will advise you appropriately if you wish for us to address your concerns.

Thank you

Patient Experience Team

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