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Struggling for an appointment for months

Story from nhs.uk

"Struggling for an appointment for months"

About: North Manchester General Hospital / Gynaecology

I was referred by my GP as an out patient to be helped with my Gyn problem. It took two months to be seen. They keep on cancelling my appointments. To see a consultent. It’s headache when you need help disappoint in myself for choosing this hospital to be treated.

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Responses

Response from North Manchester General Hospital 5 years ago
North Manchester General Hospital

Submitted on 22/11/2018 at 17:29
Published on nhs.uk at 18:06

Thank you for taking the time to share your comments. I was sorry to learn of your unsatisfactory experience. I hope I can assure you that the Trust strives to provide patients with excellent care, so I am disappointed that we have not achieved it for you on this occasion. Please accept my apology for the distress this may have caused you.

Should you remain dissatisfied and wish to discuss your experience further, please contact the Patient Advice and Liaison Service (PALS) on 0161 604 5897 or email pals@pat.nhs.uk quoting that you have been advised to do so via NHS Choices, and they will do their best to address your concerns.

Regards

Head of Use Experience

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