Severely disabled and unable to physically attend the surgery. I rely on telephone appointments.
I was told I couldn’t have an appointment on the day I phoned despite another consultant asking me to urgently contact my GP regarding my disability. I finally got an appointment for another day, which after waiting between 8am -8pm on the appointment day I received no telephone appointment. I received no call from the practice either. I now face waiting another day for an urgent appointment and waiting all-day again. I have no idea whether the same thing will happen again.
Some reception staff are unempathic and very unhelpful.
"Urgent telephone appointment cancelled without notice"
About: Calder Community Practice Calder Community Practice Todmorden OL14 5RN
Posted by betazq53 (as ),
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