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"Unbelievable Care"

About: Glenfield Hospital

Following 2 heart attacks just prior to easter, I was transferred from the ED at the Royal to Glenfield Hospital. The Angiogram proved that I needed a triple bypass. Emotionally I was drained having the thought of my heart being stopped. The care and support I got from Wards 33, 31, 34 and ICU was brilliant.

I could see that the nursing staff were very busy and I did my best not to disturb them too much. The job they do with very little resource was amazing. Nothing was too much trouble for them.

What can I say about the cardiologist that treated me. As a pharmacist I always try and empathise with lots of people I come across. The thought of a surgeon and the supporting staff to operate for 4 hours is immense and they do this day in and day out.

I am alive today because of these special people. They have given me my life back and at the age of 50, I intend to live for ever.

Altogether, I was in Hospital for just over 3 weeks and they would not release me until, i was 100%. After my surgery, I had developed an infection and a haematoma in my leg (where the vein was harvested from). I was ready to go home but the doctors would not let me leave until my white cell count and inflammatory markers (CRP) were down back to normal. If I had left earlier, I would have ended up back into hospital.

The support i also received from the Activate Your Heart and Diabetes specialists was also brilliant.

I wish i could name all of the staff that looked after me. I don't think I could ever do a 12.5 hour shift everyday. These people are doing the job because they really care about their patients. Not once did i sense any member of staff were only their to do their bit and go home. You can't get empathy like this anywhere.

Thank you for saving my life. Dharm Parmar

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Responses

Response from Glenfield Hospital 6 years ago
Glenfield Hospital
Submitted on 26/04/2018 at 09:54
Published on nhs.uk at 11:06


Dear Dharm,

Thank you for taking the time to send in your feedback. We are sorry to hear that you have been unwell and required a triple bypass but are delighted to hear that you doing well following surgery and have nothing but good things to say about our teams at Glenfield. We hope that you continue to recover well and we will make sure to pass your kind comments on to the staff members involved in your care.

Best wishes,

Communications Team

Leicester’s Hospitals

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