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Lovely nurse/assistant

Story from nhs.uk

"Lovely nurse/assistant"

About: Dewsbury & District Hospital / Gynaecology

The nurse that shadowed my gynaecology appointment was amazing. The nurse talked me through all their actions and made the visit as pleasant and comforting as possible which cannot be said for the specialist, who was rather rude and impatient.

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Responses

Response from Dewsbury & District Hospital 6 years ago
Dewsbury & District Hospital

Submitted on 13/12/2017 at 08:19
Published on nhs.uk at 11:32

Thank you for taking the time to post your feedback on NHS Choices.

I am pleased to read that the nurse was helpful and supportive throughout your appointment.

I am concerned to read of the Specialist and I am sorry for your experience.

I will pass on your comments to the team as it is important they receive feedback and to remind all staff of how their behaviour can have a negative impact on people.

Thank you again.

Kind regards

Clare Blackburn

(Complaints & PALS Improvement Lead)

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