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Fantastic care

Story from nhs.uk

"Fantastic care"

About: Pinderfields General Hospital

My daughter had an accident at school and we ended up on Ward 46 for 7 nights. Staff were great. The were friendly, supportive, understanding and professional. The ward was full beyond capacity some nights but the staff never faltered even though tbey were clearly stretched. Although we have a long journey a head of us for recovery i know we have had the bwst start on this journey

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Responses

Response from Pinderfields General Hospital 6 years ago
Pinderfields General Hospital

Submitted on 29/11/2017 at 08:12
Published on nhs.uk on 30/11/2017 at 03:15

Thank you for taking the time to post your comments on NHS Choices.

I am sorry to hear of your daughter's accident and I hope she is recovering well.

It can be a daunting time for anyone coming into hospital, especially for children.

I am really pleased to read of your positive experience and the fact that staff were attentive to you and your daughter's needs.

I will pass on your lovely comments to the Ward as they will be really pleased to receive your feedback.

Thank you again and I wish your daughter all the best for her recovery.

Kind regards

Clare Blackburn

(Complaints & PALS Improvement Lead)

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