Not sure where to start. Our family member spent 7 weeks in the BGH and had 5 moves in that time, 2 of which were in the early hours of the morning which really unsettled them for a number of days. I think they should have only had 2/3 moves in that time.
In all wards I felt that the staff were lovely but overwhelmed, and the medical teams were quite obviously not happy with all the moves our family member received.
They acquired a pressure ulcer whilst in and I think the care taken to look after this was very poor in all wards.
My relative's access to allied health professionals was very poor and worsened by all theses moves.
Since discharge our family member has come on leaps and bounds with the appropriate access to all health care services.
From our observation the medical, nursing and allied health teams seemed to work against each other- no one was co-ordinating each patient. Each just doing their little bit, but not speaking to each other. I think there needs to be more activities to keep patients occupied.
"Family members admission"
About: Borders General Hospital Borders General Hospital Melrose TD6 9BS
Posted by Frustrated family member (as ),
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