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Care Opinion

DART 0845 phone number

Posted By Sapper

"DART 0845 phone number"

About: Devon Access and Referral Team (DART)

(as the patient),

After contacting the sender of the referral letter I was given an 01 number appropriate to the service being referred to so that with my telephone payment plan I did not have to pay for the call. It would have been better if that number had been given as an alternative in the referral letter.

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Responses

Response from Susan Pearce, Project Support Manager, DART (Devon Access & Referral Team), NHS Devon 13 years ago
Susan Pearce
Project Support Manager, DART (Devon Access & Referral Team),
NHS Devon

Information support, communications and patient involvement for DART

Submitted on 05/11/2010 at 13:01

Dear 'Sapper',

Thank you for taking the time to contact us, we do appreciate patient's feedback.

As you may be aware, it is the GP surgeries who give our contact details to patients. If you would be kind enough to reply and let me know the name of your GP surgery (I don't need any of your details) I will contact them and ask them to hand both out to all patients.

Many thanks.

Kind regards,

Susan

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