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Care Opinion

Better maternity experiences

Posted By carinakc64

"Better maternity experiences"

About: Royal Oldham Hospital / Maternity

(as a service user),

Since transferring hospitals after a bad experience elsewhere in the trust I have had nothing but positive and supportive care. Much shorter waiting times, clearer and more considerate explanations of difficult situations.

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Responses

Response from Samantha Whelan, Patient Experience Midwife, Royal Oldham Hospital - Women's and Children's 6 years ago
Samantha Whelan
Patient Experience Midwife,
Royal Oldham Hospital - Women's and Children's

Submitted on 14/08/2017 at 12:33
Published on Care Opinion at 12:36

Thank you for taking the time to leave your comments. It is good to hear that you have found that you have had positive and supportive care from our maternity team at The Royal Oldham. Please accept our apologies for any distress that was caused by us elsewhere in the trust. We strive to maintain high standards and it is disappointing to hear that you have had a bad experience. If you wish to discuss this further do not hesitate to contact me and I will look into this for you.

We are holding a listening and engagement event and it would be good to see you there. Please contact me and I will provide you with more details.

Once again thank you

Samantha.whelan@pat.nhs.uk

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