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Children's Ward

Story from nhs.uk

"Children's Ward"

About: The Princess Royal Hospital (Telford)

My son was admitted to the children's ward following a severe asthma attack whilst he was near Shrewsbury on a school trip. We are from Preston. His care has been excellent - both from the doctors and the nursing team. The staff have been friendly and communicated well with both Luke and us ( his parents) . As a teenager Luke was grateful for the hospital internet access and being able to watch tv/films during his stay! I would like to thank all the staff who looked after him during his admission .

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Responses

Response from The Princess Royal Hospital 6 years ago
The Princess Royal Hospital

Submitted on 28/09/2017 at 16:53
Published on nhs.uk on 30/09/2017 at 04:15

Thank you for taking the time to share your experience with us here at the Shrewsbury and Telford Hospital Trust.

We really appreciate the feedback we receive as a Trust, and positive comments enable us to thank the individuals and teams for their hard work. All patient comments are welcome and where our care has not met your expectations we do review your experience (if possible from the information you have provided) and where we can, we will act and amend what we do for the benefit of our future patients. Our PALS team can be contacted by phone on 01743 261691 or by email at pals@sath.nhs.uk

Thank you and kind regards,

Patient Experience Team

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