"Concerned about hygeine"

I attended the urgent care centre last month after injuring my foot. There was a visible lump with swelling and bruising around the affected area and I was finding it painful to walk. I was triaged within half an hour by a nurse who proceeded to touch my foot, without wearing gloves, and then carried on typing without washing their hands or applying alco-gel. They then told me that there was no bone to break in the affected area. As a staff nurse myself I know that there is in fact a bone there albeit hard to break, but given the amount of swelling and bruising thought it was best to check it out. A couple of hours later I was seen by the ENP who confirmed that although there is a bone there it is hard to break and provided me with some simple exercises and advised me to rest. I was concerned by the un-compassionate attitude of the triage nurse and their infection control standards.