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The way I was treated made it almost enjoyable

Posted By Father Fife

"The way I was treated made it almost enjoyable"

About: Victoria Hospital / Endoscopy

(as the patient),

I attended the Victoria Hospital Endoscopy department for my procedure and I can't speak highly enough of my experience.

Every member if staff I encountered was not only highly professional but also dealt with me in a very friendly and supportive way.

The procedure I was having is one that is not pleasant but the way I was treated by staff made it almost an enjoyable one.

Many thanks.

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Responses

Response from Sandra Connelly, Senior Charge Nurse, Day Intervention Unit, NHs Fife 6 years ago
Sandra Connelly
Senior Charge Nurse, Day Intervention Unit,
NHs Fife

Submitted on 16/06/2017 at 19:02
Published on Care Opinion on 19/06/2017 at 11:50

picture of Sandra Connelly

Dear Father Fife

Thank you for taking the time to post your comments following your recent visit to the Endoscopy Department at Victoria Hospital.

I can sympathize that having a Colonoscopy is not a particularly pleasant experience, however I am pleased to hear that the staff helped make it a more pleasurable one for you and that you felt supported during your procedure.

I hope that you are recovering well and be assured that I will pass on your kind comments to the staff.

Regards

Sandra

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