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"Worst day of our lives made easier by amazing staff at pilgrim"

About: Pilgrim Hospital / Respiratory medicine

(as a relative),

My mum has been having some tests recently after an abnormal chest X-ray. On Thursday we were invited to the respiratory clinic at pilgrim hospital to receive the results of the biopsys. We went into a room with a doctor and the nurse and were told mum has an advanced lung cancer. Although it was what we expected to hear those words was a shock to us all. The doctor was very kind and caring and we could see how much he hated telling us this news, it clearly wasn't just a job to him. The nurse took us into another room and explained everything to us, she kept us calm and made us all laugh and we cannot thank her enough for making a very horrible day a little bit brighter, we left feeling positive and I definitely feel that my precious mum is in very good hands. We have a long journey ahead, but if everyone is as kind and caring as gill was to us then we know we will be fine. Thankyou so much xx

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Responses

Response from Sarah Ward, Macmillan Lead Cancer Nurse, United Lincolnshire Hospitals NHS Trust 6 years ago
Sarah Ward
Macmillan Lead Cancer Nurse,
United Lincolnshire Hospitals NHS Trust
Submitted on 03/05/2017 at 14:22
Published on Care Opinion at 14:28


picture of Sarah Ward

Dear Yes123

Thank you so much for taking the time to tell us about your recent experience at Pilgrim Hospital, Boston.

The team work really hard to deliver excellent care, as you will know only too well, often in very difficult circumstances.

We wish your Mum and your family the very best for the journey ahead and hope that you continue to experience the excellent, compassionate care that you have received so far.

I will pass on your kind words to the team, and know that they will really appreciate it.

Best wishes

Sarah Ward

Macmillan Lead Cancer Nurse

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