"I felt the level of staffing was inadequate"

I spent 3hrs waiting in a cold and poorly organised waiting area. The entry doors are jammed open, which makes the waiting room freezing cold, every time the outer doors opened a blast of cold air came in.

The way the seating is arranged feels like there is no escape, if you are already poorly it doesn't help.

I don't think that patients are triaged to make sure the most in need are seen first, to make sure they are treated in a timely fashion or are in the best place to be treated appropriately. I felt it was clear that the level of staffing was inadequate for the demand.

This Unit should never have been downgraded. I think that Fife Health board should be ashamed of the service they have left the people of central and west Fife with.