"Thanks for going that extra mile"

I tripped on the top stair, on the way up, and flew headlong into a door frame sustaining a 6 inch cut to the top of my head. my wife managed to stem the bleeding and my daughter called 111 for advice. there was a 15 minute waiting time for advice. this was too long so then dialled 999 for an ambulance. The operator asked me several questions and decided to send a car to assess me. The crew, Joe and Jason, were very professional and efficient and to save going to hospital offered to treat me in situ. This I accepted with pleasure. The cut was sealed with several steristrips and iodine pads and even made an appointment for me to attend a local minor injuries unit for redressing as it is Easter weekend and no other places were available.

I would like to commend Joe and Jason for their professionalism, expertise and for going the extra mile to help me. Many thanks Joe and Jason.