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Waste of time

Story from nhs.uk

"Waste of time"

About: Royal Preston Hospital / Neurology

Waste of my time, terrible bed side manner and this was in out patients clinic. They didn't listen to me and what I had to say, it was like the quicker they got their speech out of the way the sooner they could go home. Absolutely disgusted and feel let down so much. I wish I wasn't in the situation that I require medical help as I don't want to attend again

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Responses

Response from Royal Preston Hospital 7 years ago
Royal Preston Hospital

Submitted on 18/04/2017 at 10:20
Published on nhs.uk at 13:32

We are concerned to hear this as it falls far short of the experience we want for our patients in clinic.

Please consider contacting our Patient Advice and Liaison Service (PALS) on 01772 522972 or pals-preston@lthtr.nhs.uk to discuss further and see how we can address this.

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