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First class service

Story from nhs.uk

"First class service"

About: James Paget University Hospital

I attended the Ultrasound service with my mother who has dementia.

I just cannot praise the place enough. Everyone was so helpful and kind

The Receptionist in Ultrasound greeted us with a smile.

A huge thanks to the radiographer who did the scan and treated my mother with such dignity and a lovely bedside manner

Huge thanks to everyone. Absolutely no complaints, first class all the way

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Responses

Response from James Paget University Hospital 7 years ago
James Paget University Hospital

Submitted on 11/04/2017 at 11:57
Published on nhs.uk at 11:32

Many thanks for posting your lovely feedback which I have shared with the teams involved.

It is especially heart warming to hear from relatives who observe the dignity, care and compassion provided by our staff in order to meet individual need.

I am pleased to hear that your mother received such care.

Best Wishes

Amanda Hood

Head of Patient Experience and Engagement

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